Privacy policy
This policy explains what personal information is collected on leschambresdoriane.com, why, how long it is kept and what your rights are.
1. Data controller
Les chambres d’Oriane, 8 Chemin des Fossés Rouges, 77700 Chessy, France.
Email: fm.guerin[@]orange.fr
Phone: +33 6 76 97 92 13
2. Data collected, purposes and legal bases
- Booking request (last name, first name, email address, phone number, address and stay details): to record and manage your booking and send you confirmation emails. Legal basis: performance of the booking contract. Payment is made by bank transfer: no bank card data is collected or processed by the site. Data is kept for as long as needed to manage the stay, then archived for the periods required by law (notably accounting obligations).
- Contact form (name, email address, phone number, message): to answer your request. Legal basis: your request and the legitimate interest in answering enquiries. Data is kept for as long as needed to process your request.
- Customer account (if you create one from the “My account” page): to find your bookings. Legal basis: performance of the contract and your request to create an account.
- Security and technical operation of the site (IP address, connection logs, technical browsing data): to keep the site secure and prevent fraud and attacks. Legal basis: legitimate interest. These logs are kept for a limited period by the host and by the site’s security tool.
No data is sold or disclosed to third parties for commercial purposes.
3. Recipients and processors
- Website hosting: Hostinger International Ltd (company established in Cyprus, European Union).
- Sending of booking and contact emails: email delivery service configured on the site.
- Public authorities, where required by law.
4. Cookies, audience measurement and third-party content
This site does not set any audience measurement, advertising or tracking cookies. It does not use any analytics tool, which is why there is no cookie consent banner. Only strictly necessary technical cookies may be set, which do not require your consent: remembering the chosen language, booking session, security.
To limit data transfers to third parties:
- Fonts, icons and animations: they are hosted on the site’s own server. No request is sent to Google Fonts, Font Awesome or any other external service to display them.
- Google reviews: the reviews shown are served from the site’s own server (through the Trustindex plugin in GDPR mode); your browser sends no request to Google or Trustindex to display them.
- Map (Contact page): this is an OpenStreetMap map whose map tiles are served from the site’s own server. No request is sent to Google or any other mapping service when it is displayed.
5. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict and object to the processing of your data, and the right to data portability, as well as the right to withdraw your consent at any time and to give instructions on what happens to your data after your death. To exercise your rights, contact us using the details above. If you believe your rights are not respected, you may lodge a complaint with the CNIL (www.cnil.fr).
6. Security
Reasonable technical and organisational measures are in place to protect your data (secure HTTPS connection, security tool, backups, regular updates). As no transmission over the Internet is completely safe, absolute security cannot however be guaranteed.
7. Changes
This policy may be updated to reflect changes to the site or to the law. Last updated: 31/10/2026.
